At Catchy we are committed to providing an inclusive and accessible online experience for all customers, including individuals with disabilities.
Our Commitment
We strive to make our website accessible and usable in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We recognize that accessibility is an ongoing effort and are continually working to improve the user experience for everyone.
Ongoing Improvements
We are actively reviewing our website and making updates to enhance accessibility. Current areas of focus include:
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Improving color contrast to ensure text and interactive elements are readable for users with low vision
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Updating product and marketing images to include descriptive alternative text
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Reviewing keyboard navigation to improve usability without a mouse
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Enhancing form labels to ensure compatibility with assistive technologies
Accessibility considerations are incorporated into our ongoing website updates as we continue to enhance our store.
Feedback & Assistance
If you experience any difficulty accessing content on our website, or if you encounter any accessibility barriers, please contact us:
Email: hello@highchaircatchy.com
Subject Line: Accessibility Support
We aim to respond to accessibility-related inquiries within 2 business days.
If you are unable to complete a purchase due to an accessibility issue, please contact us and we will gladly assist you.
Third-Party Content
While we strive to ensure accessibility across our website, some third-party integrations or services may not be fully controlled by Catchy. If you experience difficulty with any part of our site, please contact us so we can assist.
Accessibility is an ongoing process, and we appreciate your feedback as we continue to improve.
Last Updated: 7 May 2026
